Transition Support Helpline
The transition support helpline/case work service provides advice and support to young autistic people and their families on making the transition from school, further or higher education to adult life.
Find out more about transition support.
Call 0808 800 0027 - Leave a message on our answering service and a volunteer adviser will call back (free from landlines and most mobiles). We are a small team and a very busy service so it may take several days for a volunteer adviser to get back to you. Alternatively, you can contact us by filling out our online enquiry form below. Due to increased demand, our current waiting time in England is 10 working days so you may wish to look at our wide range of information resources which provide strategies and support that can help during key life transitions.
“I now feel more confident about my daughter's wellbeing and her future. It's been really difficult for all of us and I wish I'd called the helpline earlier. It changed our lives.”
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- offer information, advice and support by phone or email
- explain rights and entitlements in relation to transition planning, including education, social security benefits and community care in England, Scotland, Wales and Northern Ireland
- provide information on requesting assessments and accessing support within the community
- help young autistic people and their families explore their options and make informed decisions
- provide guidance and support on specific issues such as engaging young people, finding suitable provision or resolving disagreements.
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- provide face-to-face support or attend meetings, but we can help you prepare for them
- contact professionals or write to them on your behalf, but we can write letters with you
- suggest appropriate provision or professionals but the Autism Services Directory may help
- offer legal support but we can signpost to relevant organisations.
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The transition support helpline is not a crisis service. If you require urgent help please refer to our urgent help page.
Related advice
Get expert advice on a wide range of issues affecting autistic people and their families.
A big thank you to:
The Transition Support Helpline is supported by John and Marianne Swannell and friends.
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For training and quality purposes there may occasionally be another person listening to your call. The personal data you provide will be used for administration, statistical and other purposes connected with the National Autistic Society and autism.
Information is not disclosed to third parties for marketing or other purposes not connected with autism. Technical and organisational measures are taken to prevent unauthorised or unlawful processing or disclosure of information. Please see our privacy and data protection policy.
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We may at times signpost enquirers on to other organisations. We cannot guarantee the service of other organisations we refer you to and therefore cannot make recommendations. These external websites and organisations are maintained by other groups. They are provided in good faith. The presence of a service does not necessarily imply that the National Autistic Society endorses or supports the originator(s), nor does the absence of a group imply that the National Autistic Society does not support it and cannot be held responsible for the quality of information provided.