Helpline closure - Please note: telephone service closing soon

We are sorry to announce that we have made the difficult decision to close the Autism Helpline. You can find out more about why we are closing this Helpline in our Chief Executive, Caroline Stevens’ blog here.

The helpline will stop taking calls from 19 May 2021 and will close completely on 9 June 2021. We will reply to all emails requesting advice received up to that date, but we will no longer reply to any new emails after that date. 

If you are in crisis or need urgent help, find out who you can contact here.

For other sources of guidance and support 

We will continue to run a wide range advice and support services for you which include:

• Five specialist helpline/casework services relating to parent to parent emotional support, education rights, school exclusions, autism inpatient mental health, transitions support. 
• Information and guidance on the website about all the topics people raise with the Helpline. 
• Autism Services Directory where you can also search for autism services
• We have branches and our online community which offer peer-to-peer support.

Once again, we are sorry that we are closing the Autism Helpline. 

Phone and email services