
"Working at AMS has been pretty perfect! Lots of fun, definitely a relaxing atmosphere and it's been a wholesome experience in general."
- Samuel, an autistic employee at AMS
on taking part in our Autism at Work programme
Next to join our Autism at Work programme is AMS, a global workforce solutions firm. AMS works with organisations across multiple sectors, from Investment Banking and government, to Pharmaceutical and Lifescience services.
Since joining the programme, AMS has hired two autistic employees (including Samuel) on permanent contracts. This is an amazing achievement, and we hope other companies can follow in AMS's footsteps.
To talk more about this, we caught up with Kim Bryan, Head of Global Insights – Sourcing Centre of Excellence at AMS, and mum to an autistic son. Kim chats to us about getting involved with the Autism at Work scheme, making autism-friendly adjustments in the workplace, and more...
What made you decide to join our Autism at Work programme?
As a mum to a teenage boy who was diagnosed after he started secondary school, I’m aware of the challenges he may face as an autistic person in the workplace. I wanted to start small, offering opportunities to people like my son, so that others could see the value autistic people bring to AMS.

"As a mum to an autistic teenage boy who was diagnosed after he started secondary school, I’m aware of the challenges he may face as an autistic person in the workplace."
Did the staff at AMS know much about autism before joining our programme?
AMS has always had a progressive approach to diversity, equity and inclusion. Our staff members already knew quite a bit about autism, however, they were keen to learn more, and to educate themselves on how to work with autistic team members.
How did you decide on a suitable role or team for your autistic candidates?
Our local senior management team and centre leader came together to discuss potential roles across our Belfast Service Centre. They considered the responsibilities, duties, expectations, and team setup for each role.
What did you feel you could offer the candidates and what did you hope to gain as an organisation?
We felt we could offer an incredibly supportive team environment and a culture where people from various backgrounds have always thrived in the past.
What makes our teams really special is the diversity of thought and experiences that different employees bring to the table, and we wanted to gain even more. We also hoped to further improve our organisation's understanding of autism and continue to improve the ways we work with our employees.
"What makes our teams really special is the diversity of thought and experiences that different employees bring to the table, and we wanted to gain even more."
Did you have any concerns about joining the programme?
We just wanted to make sure that we could provide an appropriate environment for autistic staff and make the project a successful one.
How has the National Autistic Society supported you throughout the process?
Having a team of experts to rely on made the process less daunting. Support included:
Training
The National Autistic Society got to know the candidates and built a personal skills profile for each of them. The Job Coach also trained our team in how to make reasonable adjustments to match the needs of each candidate.
Interview preparation
The National Autistic Society supported the candidates through the interview process with some informal chats and check-ins to see how they could help.
Starting the job
The team created candidate packs to help give a real picture of what to expect on their first day, information on the workplace culture and practical tips. This helped reduce anxiety for the autistic employees.
Our autistic employees have regular one-to-one sessions with their Job Coach, who can provide emotional and practical support on workplace expectations, managing relationships, anxiety, and more. Communication with the National Autistic Society has been excellent – we have been able to email or call when needed, and Leo and Richie have always been flexible in responding to us promptly and helpfully.
How easy or difficult has it been to make reasonable adjustments for an autistic team member?
While adjustments can often appear daunting, we found the reality to be the exact opposite!
We have found that by making small changes, it improves the working environment for everyone, not just the autistic team member.
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We had an autistic colleague who preferred non-verbal communication. To help with this, we encouraged the use of the chat box on Microsoft Teams calls, rather than just relying on speech. This also meant that the quieter team members could express their thoughts and ideas in the chat box as well!
What has been your overall experience of the programme?
We have found the overall experience incredibly positive, and any initial concerns quickly disappeared.
We have seen the candidates grow in confidence and expertise in just six months, and they have already completed client projects and received positive feedback. They have now completed their six-month internship and have permanent roles at AMS.
Here's what some of our autistic employees had to say:
"Working at AMS has been pretty perfect!
Lots of fun, definitely a relaxing atmosphere and it's been a wholesome experience in general. Fantastic people as well - and extremely fun projects."

"Since joining the Autism at Work programme I've become more social...
and I feel more confident talking to new people."

What has the team gained from the experience?
They have learnt how to express themselves in different and alternative ways. They understand the importance of clear communication and setting expectations, and they have learned more about working with autistic colleagues.
Would you encourage other organisations to take part in the Autism at Work programme?
Yes - please don’t hesitate! The recruitment market is incredibly intense at the moment, and employers cannot afford to ignore talented candidates.
With a little thought and effort, and some minor adjustments that will benefit everyone in your organisation, you will very quickly start to feel the value of having an autistic employee as part of your team.
Any tips for employers joining the programme?
Give some thought to ALL aspects of your processes, especially hiring, referencing and helpdesks.
These processes can be unnecessarily confusing or stressful for autistic employees or jobseekers – it’s worth trying to remove any unnecessary steps upfront! The National Autistic Society team will let you know which aspects of the process might be more difficult for autistic people, and how to adapt them.
"With a little thought and effort, and some minor adjustments that will benefit everyone in your organisation, you will very quickly start to feel the value of having an autistic employee as part of your team."

Find out more
Autism at Work programme
We support employers across a wide range of industries to create accessible job opportunities.
Job opportunities
Through our Autism at Work programme we work with employers to create accessible job opportunities.