What does the Supporter Care Team do?

The Supporter Care Team can provide information and answer questions about:

  • our fundraising activities
  • our membership scheme
  • our publications
  • making a donation, or supporting our charity in other ways
  • giving us feedback about what we do
  • making a complaint about our charity

How to contact Supporter Care

Telephone: 0808 800 1050 Monday to Friday 10am-12pm and 1-3pm (excluding bank holidays)

COVID-19 virus and the Supporter Care team

We are adapting the way we work at this time so there may be some limits to our service. Due to the impact of the COVID-19 virus, our Supporter Care team telephone lines will be amended to 10am-12pm and 1–3pm, Monday to Friday. Thank you for your understanding.

Email: supportercare@nas.org.uk

Post: Due to the impact of the COVID-19 virus, unfortunately we are unable to process enquiries via post currently. We will update this page when we are able to resume this service.