General enquiries
Our Supporter Relations team is here to help with general enquiries about our charity and to signpost supporters to the appropriate teams within the organisation.
Please be aware that our Supporter Relations team is not a crisis service. If you need urgent help, please visit our urgent help page.
The team can:
- answer general enquiries relating to our charity
- signpost supporters to the appropriate teams within the organisation.
The team is not able to:
- provide information and advice about autism, but you can find a wide range of information in our advice and guidance section. Topics include diagnosis, behaviour, communication, sensory differences, physical and mental health, benefits and money, education, and more.
- directly respond to comments, compliments and complaints. To send us your feedback, please visit our Tell us what you think page.
Contact information
Telephone: 0207 833 2299 - please leave a message, including your contact details, and we will respond within 15 working days.
Email: nas@nas.org.uk
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We may at times signpost enquirers on to other organisations. We cannot guarantee the service of other organisations we refer you to and therefore cannot make recommendations. These external websites and organisations are maintained by other groups. They are provided in good faith. The presence of a service does not necessarily imply that the National Autistic Society endorses or supports the originator(s), nor does the absence of a group imply that the National Autistic Society does not support it and cannot be held responsible for the quality of information provided.
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For training and quality purposes there may occasionally be another person listening to your call. The personal data you provide will be used for administration, statistical and other purposes connected with the National Autistic Society and autism.
Information is not disclosed to third parties for marketing or other purposes not connected with autism. Technical and organisational measures are taken to prevent unauthorised or unlawful processing or disclosure of information. Please see our privacy and data protection policy.
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We're committed to listening to what you have to say. Your feedback gives us an opportunity to review and improve all that we do. Get in touch.