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0845 070 4004

Lines are open 10am-4pm,
Monday to Friday

Our Autism Helpline gives impartial, confidential information, advice and support to people with autism spectrum disorders, their families, professionals, researchers and students.

I found the Helpline extremely helpful providing information and sensible advice at a time when we were feeling confused and even frightened. Many thanks.

The cost of a call to our Helpline depends on your service provider. Calls from mobile phones may cost more.

We offer

Who is it for?

  • People with autism or Asperger syndrome
  • Family members
  • Professionals working in the field of autism
  • Anyone encountering autism in their working life 
  • Researchers and students

What can the Helpline do for me?


We receive over 35,000 enquiries a year, so there are times when our lines get very busy and you may not be able to get through immediately. Please try to telephone us again if you don't get through straight away, or use our email enquiry service.


Confidentiality and data protection
For training and quality purposes there may occasionally be another person listening to your call. The personal data you provide will be used for administration, statistical and other purposes connected with the NAS and autism. Information is not disclosed to third parties for marketing or other purposes not connected with autism. Technical and organisational measures are taken to prevent unauthorised or unlawful processing or disclosure of information.

Referring you on to other organisations
We may at times refer enquirers on to other organisations. We cannot guarantee the service of other organisations we refer you to.

If you have any comments, criticisms or complaints about the Helpline please write to:

Helpline Manager
The National Autistic Society
393 City Road
London EC1V 1NG

Our accreditation

Supported by

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