Speaking up about certain concerns you have is really important. In fact, it’s vital because it will help us to keep improving our services for all those we support, and the working environment for our staff.

You can raise a concern about risk, bad practice or wrongdoing you think is harming the service we deliver. Just a few examples of this might include (but are by no means restricted to):

  • sexual, emotional or physical abuse or ill treatment or exploitation of the people we support or staff
  • any issue relating to the protection of children or vulnerable adults
  • unsafe working conditions
  • inadequate induction or training for staff
  • lack of, or poor response to a reported safety incident
  • a bullying culture (across a team or organisation rather than individual instances of bullying). 

You may feel worried about raising a concern, and we understand this. But please don’t be put off. In accordance with our duty of candour, our senior leaders and entire board are committed to an open and honest culture. We will look into what you say and you will always have access to the support you need.

If you have any concerns, please contact your Branch Development Officer or Senior Branch and Community Engagement Officer in the first instance, or the Branch and Community Engagement Manager. If you don’t know who this is, please email BranchServices@nas.org.uk.

You can also access our Whistleblowing Policy on Sharepoint.