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Crossways is a warm and secure home for seven autistic adults. It provides a safe, low arousal environment, where with the support of our staff, people live fulfilled lives and become more independent.

Environment and facilities

Crossways is in the market town of Mildenhall, Suffolk and is a secluded detached house originally converted from an old coaching inn built in the 1840s. We can easily walk to local amenities, including shops, a leisure centre, pubs and the library.

Everyone who lives at Crossways has their own bedroom, which they decorate according to their own preferences. Two rooms have en-suite showers. We have a comfortable lounge and dining area, along with a small extension which can be used for more private space. In our large garden we have comfortable outdoor furniture, a summer house and areas for barbeques.

I like living here, it is my home.

Person we support

Leisure and learning activities

Each person at Crossways has their own full, varied and structured programme. This can include activities at the house itself, or within the local community and around the region, for example trips to the local banger races, sports centre, swimming pool and local pubs, and horseriding, ten pin bowling, snooker, golf and, of course, going to the shops.

Further skills and learning-based activities include college courses at Red2Green in Harvey's Barn, Cambridge and work placements at Onward Enterprises Sheltered Workshops. We also visit the Old Barn Cottages day service for creative therapies such as music and art and to learn social, IT and independent living skills.

Person-centred approach

At the heart of our approach is the wellbeing and independence of each person at Crossways: we always encourage them to enjoy life on their own terms and to fulfil their goals and aspirations. Everyone here has a keyworker who works closely with them, along with the rest of the team, to understand their ambitions and help them to achieve them. The advocacy service, Speaking Up, offers additional support.

It is important to us that everyone is helped to participate in our local community, feels valued and included, and maintains links with family, friends and other people who are important to them.

A very good service with an extremely caring, competent manager and well motivated staff who are kind and sensitive and respectful of the people in their care.


Our team

Our skilled staff are committed to offering care and support to each person within an environment that meets their needs. This includes whatever level of supervision is necessary to ensure they benefit from choice, safety and all opportunities for personal development.

Our qualified team works closely with a range of outside agencies and professionals, including GPs, psychologists, psychiatrists, community nurses and consultants. This ensures that the people we support receive a highly effective level of care and a consistent approach.

How to access our support

Places in our residential homes are usually funded directly by your local authority although other funding sources may sometimes be available. For more information, visit our access page.

Contact us about this service