Our Welfare Rights Service offers advice, information and support on all aspects of social security benefit entitlement. This includes advice on which benefits you may be entitled to, general advice on completing claim forms, what to do if you think a decision is wrong and how to appeal to a tribunal.
How to use our Welfare Rights Service
- Call our Autism Helpline on 0808 800 4104 (Monday-Friday, 10am-4pm). The Helpline will take details of your query and arrange a telephone appointment for you with our Welfare Rights Co-ordinator, who will call you back at the agreed time to discuss your query in detail.
- Email your enquiry to welfarerights@nas.org.uk. It would be helpful if you could confirm the name of the benefit you are enquiring about and provide as much detail as possible regarding your enquiry.
We aim to reply within 14 working days. Please note that it may take us longer than this if our Welfare Rights Co-ordinator is away.
General information about benefits can be found at www.autism.org.uk/benefits