0808 800 4106

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Would you like to receive confidential emotional support from another parent?

Parent to Parent (P2P) is a UK-wide confidential telephone service providing emotional support to parents and carers of children or adults with autism.

The service is provided by trained parent volunteers who are all parents themselves of a child or adult with autism. Volunteers are based across the UK so you don’t have to share information with someone in your local area. Our volunteers have personal experience of autism and the impact it has on their own families. They can give other parents the opportunity to talk through problems and feelings, suggest helpful strategies, or provide a non-judgemental listening ear.

It was great to speak to someone who had been in my position and understood so much of what I am going through and what my son is going through.

How can I contact the Parent to Parent Service?

You can call at any time, day or night, and leave a message on our 24-hour answer phone. Please be aware that you will not speak to someone immediately as this is not a manned line. If you leave a message, we will call you back as soon as possible at a time that suits you, including evenings and weekends. Alternatively you can use our online enquiry service.

I cannot thank the volunteer I spoke to enough. For the first time as a parent I felt understood. I have felt so isolated for such a long time.

Have you called the Parent to Parent Service and would you like to give us some feedback?

We’d love to hear your thoughts on the support you received, you can fill in our online feedback form here.

Fantastic - finally spoke to a person who 'got me' and felt so much more positive and well-informed. Invaluable service.

After using our Parent to Parent Service, you may also find that our local branches are a good source of information or support.

Specialist Behaviour Advice Service

The Specialist Behaviour Advice Service offers information and advice to parents/carers and family members of individuals with a diagnosis of an autism spectrum disorder. Additionally information and advice can be given to professionals working with autistic children or adults and adults may also self-refer.

The service can offer help and advice on a range of topics including aggression, social skills, obsessions, anxiety and sensory issues. Contact the service directly via email to book a telephone appointment, or ask for advice by email behaviour@nas.org.uk. We aim to reply within 14 working days.

Points to be discussed during a telephone appointment will be previously established. During the appointment behaviour will be talked through and strategies suggested. Follow up will include personalised information sent to the enquirer by email or if necessary post.

Appointments with the service can also be made via the Autism Helpline 0808 800 4104

Anonymised parent quote;

Thank you very much, you were so helpful and explained everything so well. I learned so much and understood why my child does things that I hadn't thought of in that way before. I felt so much better after the call.