How we can help

We give impartial, confidential information, advice and support to people on the autism spectrum, their families, professionals, researchers and students.

Who is it for?

• People with autism or Asperger syndrome
• Family members
• Professionals working in the field of autism
• Anyone encountering autism in their working life 
• Researchers and students

I found the Helpline extremely helpful, providing information and sensible advice at a time when we were feeling confused and even frightened. Many thanks.
Parent

What can you do for me?

• Tell you about local support
• Send out information packs on autism and Asperger syndrome in children and adults 
• Send you information sheets on a variety of related issues, such as behaviour, diagnosis, education and accessing services 
• Tell you about benefits
• Tell you about help from social services 
• Offer a telephone interpretation service for callers whose first language is not English 
• Provide general information about autism to people all over the world; however, we cannot tell you about autism services in countries outside the UK.

Confidentiality and data protection
For training and quality purposes there may occasionally be another person listening to your call. The personal data you provide will be used for administration, statistical and other purposes connected with the NAS and autism. Information is not disclosed to third parties for marketing or other purposes not connected with autism. Technical and organisational measures are taken to prevent unauthorised or unlawful processing or disclosure of information.

Referring you on to other organisations
We may at times refer enquirers on to other organisations. We cannot guarantee the service of other organisations we refer you to.

If you have any comments, criticisms or complaints about the Helpline please write to:

Helpline Manager
The National Autistic Society
393 City Road
London EC1V 1NG