Autism Helpline: service for people with ASDs and their families

0845 070 4004

Open Monday-Friday, 10am-4pm

Our Autism Helpline provides impartial and confidential information, advice and support to people with autism (including Asperger syndrome), their families, professionals, researchers and students. Helpline advisers are able to talk about autism and related issues in depth.

The Helpline can:

• tell you about local support
• send out information packs on autism and Asperger syndrome in children and adults
• send you information sheets on a variety of related issues, such as behaviour, education and accessing services
• tell you about benefits
• tell you about help from social services
• offer a telephone interpretation service for callers whose first language is not English
• provide general information about autism to people all over the world; however, we cannot tell you about autism services in countries outside the UK.

For more details of the information that our Helpline can (and cannot) offer, see 'Autism Helpline - what we do' at the bottom of this page.

"I found the Helpline extremely helpful providing information and sensible advice at a time when we were feeling confused and even frightened. Many thanks."

More about our Helpline services for people with autism and their families:

The Autism Helpline has achieved the Telephone Helplines Association Quality Standard.

We receive over 35,000 enquiries a year, so there are occasions when our lines become very busy and you may not be able to get through immediately. Please try to telephone us again if you don't get through immediately, or use our email enquiry service.

If you have any comments, criticisms or complaints about the Helpline please write to:

Helpline Manager
The National Autistic Society
393 City Road
London EC1V 1NG

Confidentiality and data protection

For training and quality purposes there may occasionally be another person listening to your call. The personal data you provide will be used for administration, statistical and other purposes connected with the NAS and autism. Information is not disclosed to third parties for marketing or other purposes not connected with autism. Technical and organisational measures are taken to prevent unauthorised or unlawful processing or disclosure of information.

Referring you onto other organisations

We may at times refer enquirers on to other organisations. We cannot guarantee the service of other organisations we refer on to.

Related resources

• Trafigura
  

• Autism Helpline - what we do (PDF)
  Information about what the Autism Helpline can (and cannot) do. This is in easy read format, with illustrations.

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