Updated: 31 January 2017 

At The National Autistic Society we are committed to protecting your privacy. This policy has been written in accordance with the Data Protection Act 1998. If you have any questions regarding our management of your personal data please contact:

Data Protection Officer
The National Autistic Society
393 City Road
London EC1V 1NG

Email: Dataprotection@nas.org.uk

How do we collect information?

We collect personal information from you when you submit a form, register with the website, make a purchase, make a donation to us or otherwise provide us with personal information. We may also receive information about you from third parties, for example from a friend who wants to tell you about the website.

What information do we collect?

The types of information collected might include: names, date of birth, e-mail address, postal address, telephone number and fax number.

How do we use this information?

We will use your personal information to provide you with the services, products or information you have requested, for administration purposes and to further our charitable aims, including for fundraising activities.

We may need to share your information with our service providers, associated organisations and agents for these purposes.

We only use your personal information for direct marketing purposes if we are allowed to do this by law or if we have your consent.

Profiling 

To enable us to communicate with you effectively, we may sometimes use your data for analysis purposes, based on information that you have provided to The National Autistic Society.

We only ever share your data for these purposes with trusted and contracted suppliers.  We may also use your data to obtain additional, publically available information about you, such as your telephone number.

If you do not want your personal information used in this way, please let us know by emailing supportercare@nas.org.uk. This won’t affect your existing contact preferences.

How do we protect personal information?

We use a secure server when you make a donation or purchase via our website. We also take appropriate measures to ensure that the information disclosed to us is kept secure, accurate and up to date and kept only for so long as is necessary for the purposes for which it is used.

Will we disclose the information we collect to outside parties?

We will never pass on your information to third party organisations without your express permission other than for the purposes as described above.

We may have to disclose your information if required to do so by law.

Your consent

By providing us with your personal data, including sensitive personal data such as on your health, you consent to the collection and use of any information you provide in accordance with the above purposes and this privacy statement.

You also consent to our transferring your information to countries or jurisdictions which do not provide the same level of data protection as the UK, if necessary for the above purposes. If we do make such a transfer, we will, if appropriate, put a contract in place to ensure your information is protected.

Withdrawing consent

You can change or withdraw your consent for us hold or to use your personal data for the purposes set out above by contacting the NAS Data Protection Officer.

Right of access

You have the right to ask for a copy of the information we hold about you (for which we may charge a small fee) and to have any inaccuracies in your information corrected.

Changes to personal details

If your personal details change, please help us to keep your information up to date by notifying us.

You can do this by:

  • emailing supportercare@nas.org.uk 
  • changing your details in your profile if you are registered with our website 
  • posting your changes to our charity's Data Protection Officer.

We reserve the right to amend this privacy statement. If we do so, we will post notice of the change on our website and you will be deemed to have accepted such changes.

Website feedback

If you have five minutes and would like to send us your website feedback, please do so via our website feedback form.