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Our Education Rights Service (formally the Advocacy for Education Service) provides advice and advocacy on special educational needs provision and entitlements for families of children with an autism spectrum disorder.

For many parents, understanding their entitlements and the processes involved in getting their child's special educational needs met is confusing and complex. Many parents struggle to get the right kind of educational provision for their child.

Our service is provided by volunteers who offer telephone-based advice and support from their own homes.  

We aim to:

  • provide accurate information, quality support and advice on special educational needs provision and entitlements through a telephone support line
  • encourage parents to be confident partners in their child's education, and assist them to make informed choices and decisions
  • identify special educational needs issues faced by parents to feed into our campaigning and policy work.


We are a member of the Telephone Helplines Association.