How to contact our Autism Helpline

0808 800 4104

Lines are open 10.00am-4.00pm,
Monday to Friday

You can also contact us by:

• text on 07903 200 200
• online enquiry form here  
• post at:
  Autism Helpline
  The National Autistic Society
  393 City Road
  London EC1V 1NG
• minicom, if you are deaf or hard of hearing, on 0845 070 4003 – you need to have your own minicom to use this service.

Free from landlines and most mobiles:
3, O2, Orange, T-mobile, Virgin and Vodafone.

We aim to reply to all email and written enquiries within 14 working days. We receive over 35,000 enquiries a year, so there are times when our phone lines get very busy and you may not be able to get through immediately. Please try to telephone us again if you don't get through straight away, or use our online enquiry form.

The Autism Helpline is a confidential service which means that usually anything you tell us will be kept private and we won't tell anyone outside the Helpline. However, there are times when we have to break confidentiality. This would be if someone tells us about something very serious that we cannot keep private, for example if we feel someone is at risk.